Go-To-Market
Decision Quality Agent

Go-To-Market
Decision Quality Agent

Turning GTM signals into approved revenue decisions and the right communication strategy.

Project Overview

GTM teams receive more signals than ever before. The challenge is no longer collecting data, but deciding which signals deserve action, why they matter, and how to engage safely. That gap is where opportunities are missed and time is lost.

My Role

Collaboration

Product StrategyCustomer DiscoveryProduct-Market FitUX/UI DesignAI Interaction DesignDecision Workflow DesignContinuous customer validationProduct iteration

Designed and implemented in parallel.

Research ↔ Design ↔ Engineering evolved simultaneously throughout the project.

The product was continuously refined through parallel exploration, shared implementation, customer validation, and iteration.

I designed a Decision Quality Agent that acts as the reasoning layer between GTM signals and GTM execution through explainable AI, human approval, and continuous learning.

Maryna Lievshyna - Product Designer

  • Evolving UX continuously around technical constraints
  • Worked in a shared development environment alongside engineering

Théo Boutron - Full-Stack Engineer

  • Technical architecture
  • Integrations
  • Full-stack development

Execution

The workflow moves from GTM signals to human-approved execution, helping revenue teams prioritize opportunities, maintain CRM quality, and improve future decisions.

Execution interface

Workflow

  1. GTM Signals
  2. Decision Quality Agent
  3. Explainable Reasoning
  4. Human Approval
  5. Approved Revenue Action
  6. Continuous Learning

Customer Discovery

I interviewed GTM professionals to understand their daily pain points, why they occur, how teams currently solve them, and which parts of existing workflows they already value and wanted to keep.

Q:

A:

Customer insight

Product decision

Teams already receive enough signals

Focus on decision quality instead of signal detection

Generic AI outreach reduces trust

Human approval became mandatory

CRM quality decays over time

Support CRM hygiene and account quality workflows

Teams switch between multiple enrichment tools

Integrate enrichment into one decision tool

Product Journey

  1. Customer Discovery
  2. Identify recurring decision bottlenecks
  3. Reframe the problem
  4. Design explainable workflows
  5. Validate with users
  6. Iterate

The Problem

GTM teams already receive enough signals, but still spend too much time manually deciding which opportunities deserve action while maintaining fragmented CRM and account data.

Today

  1. Signals
  2. Manual research
  3. Uncertain prioritization
  4. Manual execution
  5. Lost time

With Decision Quality Agent

  1. Signals
  2. Explainable reasoning
  3. Human approval
  4. Confident execution
  5. Time saved

The Solution

The Decision Quality Agent turns fragmented GTM signals into explainable, human-approved actions, helping revenue teams prioritize opportunities, maintain CRM quality, and continuously improve future decisions.

Why?

Explainable AI

Every recommendation is supported by transparent reasoning before any action is taken.

Should we?

Human Approval

Review the proposed action, add business context, and decide whether it should move forward.

Now what?

Confident Execution

Turn approved decisions into faster execution while keeping CRM data accurate and teams focused on high-value opportunities.

Intended Outcomes

Companies invest in helping revenue teams make faster, better-informed decisions on the opportunities that matter most.

More productive SDR time

Better-informed outreach

Less time deciding what to do next

Cleaner CRM with fewer manual updates

Confident prioritization

Focus on high-value opportunities

Product Walkthrough

This walkthrough follows one real GTM signal from detection to human-approved execution.

Key Product Decisions

Executive Summary

Decision-makers receive an explanation before reviewing the supporting analysis.

Executive Summary interface

Explainable AI

Every recommendation is backed by evidence and explains how the final score is calculated.

Explainable AI interface

Decision Quality

The agent separates verified evidence from unknowns, explains the risk, and recommends the safest next action.

Decision Quality interface

Message-Market-Fit

The agent proposes the best communication strategy before generating any customer-facing message.

Message-Market-Fit interface

Execution Strategy

Approved recommendations become a structured plan defining what to do, when to do it, which channel to use, and what will be created.

Execution Strategy interface

Execution Preview

Emails, LinkedIn messages, reminders, and CRM tasks are generated only from verified evidence. Nothing customer-facing is executed without human approval.

Execution Preview interface

Continuous Learning

Approved human feedback becomes reusable business knowledge through Company Operating Memory.

Continuous Learning interface

Product Architecture

  1. Signals
  2. Sillage
  3. FullEnrich
  4. CRM Context
  5. LLM
  6. Decision Quality Layer
  7. Human Approval
  8. Execution
  9. Learning & Continuous Improvement

Execution

Agent creates drafts, reminders, CRM tasks, and follow-ups while keeping every action traceable.

CRMGmailSlackCalendarLinkedInTasksDraftsRemindersContact discovery

Company Operating Memory

The feedback is stored as reusable business knowledge to improve future recommendations.

ICP:B2B SaaSPersonas:VP GrowthProof assets

Human Learning Loop

Every reviewed decision helps improve future decision quality through reusable human feedback.

Wrong channelBad angleNeeds proofToo genericSave as a reusable rule

Reflection

This project started with a simple question:

  • Explain recommendations before execution.
  • Keep every customer-facing action under human approval.
  • Turn approved feedback into reusable business knowledge.

Rather than automating outreach, I focused on creating transparency, explainability, and confidence before execution begins.

Interested in AI product design, Human-AI interaction, or GTM workflows?